WTTC COVID-19 Members Hub

WTTC Members COVID-19 Hub

We are in uncharted territory; our sector is uniquely exposed, and in a fight for its survival.

WTTC is deeply concerned by the impact of COVID-19, and our thoughts and prayers are with those suffering and who have lost loved ones. First and foremost, we remain committed to prioritising the health, safety and well-being of our people- our customers and our employees.

We are here to support you in every way we can in these trying times. We believe that collaboration and alignment are paramount. More than ever we need to work together to ensure our sector survives and is able to rebuild to become stronger and more resilient than before. While we cannot yet say when we will enter this next phase, we will be by your side, leading the sector through this crisis and its recovery.


WTTC Overview of Coronavirus Briefing

Please find the latest document.


WTTC Messaging

It is vital that we speak with one voice, to ensure our sector is heard. We encourage all Members to use the below messaging and documentation in conversations with Governments as well as other relevant stakeholders and circulate them as appropriate.

Specifically, it is essential to:

  • Reinforce the importance of strong public-private partnerships and greater international cooperation to ensure that we execute a coordinated response for the sector during the management and recovery from COVID-19.
  • Reiterate that Travel & Tourism represents 10.3% of global GDP and supports 330 million jobs on the planet, or 1 in 10 jobs, making it a critical driver of economic growth and the backbone of many economies around the world. With the right measures in place to support the sector, we can and will be a vehicle to drive recovery when we enter this next phase.
  • Call on all Governments to take drastic and decisive action now to prevent this global health crisis from becoming a worldwide economic catastrophe, and to preserve and protect the contribution of the Travel & Tourism sector.

The latest research from WTTC projects 100.8 million job losses in 2020. The research reveals a projected Travel & Tourism GDP loss of US$2.7 trillion in 2020. WTTC also estimates that a staggering one million jobs are being lost every day in the Travel & Tourism sector due to the sweeping effect of the coronavirus pandemic. The Asia-Pacific region is expected to be most heavily impacted with 63.4 million job losses throughout the region, and with a loss of US$1,041 billion to Travel & Tourism GDP. Americas is projected to lose 14.1 million jobs and US$791 billion in Travel & Tourism GDP. The latest figures for Europe suggest 13 million job losses in Travel & Tourism, with Travel & Tourism GDP loss of US$709 billion.  

WTTC calls on Governments across the world through its Open Letter to take immediate action to help ensure the survival of our critical sector, and to protect millions of people whose livelihoods are at risk. WTTC proposes three vital measures to be taken with urgency by Governments, notably:

  1. Grant financial help to protect the incomes of millions of workers in the sector facing severe economic difficulties.
  2. Extend vital, unlimited interest-free loans to global Travel & Tourism companies, as well as the millions of SMEs as a stimulus to prevent collapse.
  3. Waive all government taxes, dues and financial demands on the Travel & Tourism sector with immediate effect at least for the next 12 months. 

Open Letter to Governments from WTTC and the Travel & Tourism Sector - 17/03/2020

Joint Open Letter to G20 Employment Ministers from leaders of the global industry organisations - 23/04/2020

Latest statement from the EU Tourism Ministers - 27/04/2020

Example of joint individual letters from ETC and WTTC to EU Tourism Ministers


WTTC COVID-19 Related Activities

To support its Members in advocating for strong and enabling policies, WTTC is undertaking a number of activities: 

WTTC Taskforce with Industry Associations - WTTC is coordinating and leading a Taskforce of the leading global associations and international organisations to share and exchange information including data and strong governmental policies, to discuss the challenges facing different regions and industry segments, so as to ultimately define a coordinated recovery action plan.  Taskforce Members include: ACI, CLIA, ETC, IATA, PATA, U.S. Travel Association, WEF, ICAO, OECD and UNWTO.

WTTC Member Taskforce - All WTTC Members are invited to join the weekly Taskforce call on Wednesdays at 1 PM / GMT. The taskforce is a platform used to share insights but more importantly to help us better understand the critical issues in different industries / regions and how WTTC can be of assistance. If you would like to join the calls, contact Maribel Rodriguez at maribel.rodriguez@wttc.org

WTTC Recovery Taskforce - Looking ahead, we are planning to launch a recovery taskforce. If you would like to be involved, please contact Helena Bononi at helena.bononi@wttc.org.


Engagement with Governments and Global Policy Monitoring

WTTC is currently engaging with 80 Governments around the world to request urgent support for the Travel & Tourism sector, as outlined in the Open Letter. We are also monitoring the regional and national policy shifts to support Members in amplifying the messages they would like to communicate in the regions and countries within which they operate.

Take a look at the Government's COVID-19 Related Policy Shifts supportive of the sector here.

View the WTTC COVID-19 High Level Enabling Policies document.

View the WTTC COVID-19 Strong Policies document.

Please contact Tiffany Misrahi tiffany.misrahi@wttc.org if you would like to get involved.